SFTP Accounts

• Requirements
• Add account
• Managing SFTP Accounts
• Connection Details

Add and manage SFTP (Secure File Transfer Protocol) accounts here. SFTP provides secure file transfer over SSH, encrypting both authentication credentials and data transfers.

Requirements

• Available on hosting servers that expose SSH/SFTP (PanelAlpha Engine v1.0.0+, WP Cloud with SSH enabled, cPanel, DirectAdmin, Plesk) when the plan allows SFTP.
• New accounts inherit plan limits; admins can set per-plan limits to control how many SFTP users a service may create.

After your first SFTP account is added, you will see a table with sortable columns:

• User
• Updated

Row actions let you show access details, edit, or delete the account.

To find a specific account, use the search function next to the Add Account button. You can also perform bulk actions by selecting multiple accounts using the Actions dropdown menu.

Add account

To Add Account, click the button above the table and provide:

• Username — the SFTP account username (automatically prefixed with your hosting account name)
• Authentication Method — select from the dropdown menu (e.g., Password)
• Password — enter a password or click Generate Password to create a secure password

Once all fields are filled, click Add Account.

INFO: SFTP uses SSH encryption to protect your data during transfer, making it more secure than traditional FTP. All credentials and file transfers are encrypted, preventing interception by unauthorized parties.

Managing SFTP Accounts

For each SFTP account in the table, you have access to the following actions:

• Show Access Details (info icon) - View the complete connection information for the account
• Edit (pencil icon) - Modify the account settings, including changing the password
• Delete (trash icon) - Remove the SFTP account permanently

Connection Details

When you click Show Access Details, you will see the connection information needed to connect via SFTP:

• Host/Server — the SFTP server address
• Port — typically port 22 (SSH default)
• Username — your full SFTP account username
• Password — your account password

Use these credentials with any SFTP client such as FileZilla, WinSCP, or Cyberduck to securely transfer files.